| Q. |
Which credit cards do you accept? |
A. |
We accept orders using all major credit and debit cards including; Visa, Delta, MasterCard, American Express, Switch (UK only) and Solo (UK only) |
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| Q. |
Which countries do you accept orders from? |
A. |
We accept orders worldwide. Your order is electronically distributed so you do not even have to worry about delivery costs. |
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| Q. |
What is VAT and do I have to pay it? |
A. |
Value Added Tax (VAT) is payable if you are in a EU country and do not have a registered VAT number. If you live outside the EU for example in the United States or Canada you do not have to pay VAT. |
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| Q. |
Do I have to pay shipping costs? |
A. |
No, when your order is accepted you will receive a serial number which you can enter into the software which you download from the jawspdf.com web site. There is no physical shipment involved and therefore no shipping costs. |
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| Q. |
What about security? |
A. |
We use Worldpay as a partner for credit card transactions and they implement state of the art security tools and techniques to ensure that your card details are secure.
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| Q. |
Do you have a refund policy? |
A. |
Refunds will only be given in accordance with Global Graphics' standard License Agreement |
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| Q. |
What will appear on my credit card statement? |
A. |
Your credit card statement will show WP- Global Graphics Software Limited for transactions carried out in the Jaws Store. |
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| Q. |
Which currencies do you accept? |
A. |
Orders may be submitted in US Dollars (USD), Euro (EUR) and Pounds Sterling (GBP). |
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| Q. |
Who should I contact if I have any further questions? |
A. |
Questions about the web site can be sent to webmaster@jawspdf.com
Questions regarding pricing or placing an order should be sent to sales@jawspdf.com. |
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